Who am i
My website address is: https://martintendam.com.
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This Privacy Policy explains how I collect, use, and protect your information when you shop or interact with this website. This policy is designed to comply with both United States privacy principles and the European Union’s General Data Protection Regulation (GDPR).
This website does not offer user accounts, logins, or registrations. You can browse the site and make purchases without creating an account.
Information I Collect
Information you provide during checkout
- Name
- Email Address
- Shipping Address
- Billing Address (if different)
- Order details
Information you provide via the contact form
- Name
- Email Address
- Message Content
- Any attachments you choose to include (e.g., photos of shipping damage)
Automatically collected information
- IP address
- Browser type
- Device information
- Website usage data (analytics cookies, if enabled)
How Your Information Is Used
I use your information to:
- Process and deliver your order
- Communicate with you about your purchase or inquiry
- Respond to contact form messages
- Improve website performance and security
- Comply with legal and tax obligations
I do not use your information to create profiles or marketing accounts.
Legal Basis for Processing (EU/EEA Visitors)
For individuals located in the European Economic Area, I process personal data based on:
- Contract fulfillment (processing orders)
- Legitimate interests (security, functionality, fraud prevention)
- Consent (analytics cookies, if shown)
- Legal compliance
How Your Information Is Shared
Your information may be shared with:
- Payment processors (to securely process your payment)
- Shipping carriers (to send your order)
- Website hosting services
- Analytics providers (if cookies are enabled)
I do not sell, rent, or trade personal information.
International Data Transfers
If you are located in the EU, your personal data may be processed outside the EU. When this happens, I use services that implement GDPR-compliant safeguards such as:
- Standard Contractual Clauses
- Data processing agreements
Cookies and Similar Technologies
This website may use cookies to:
- Enable the shopping cart and checkout
- Improve website functionality
- Monitor traffic and performance (analytics)
EU visitors may see a cookie consent banner depending on local requirements.
Data Retention
I keep your information only for as long as necessary to:
- Complete your order
- Provide customer support
- Meet legal and tax obligations
You may request deletion at any time.
Data Security
I use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, alteration, or disclosure.
Children’s Privacy
This website is not intended for children, and I do not knowingly collect information from children.
Contact
For questions about this Privacy Policy or to exercise your privacy rights, please use the contact form on this website.